I brought my mobility scooter into their shop for repair. It was a scooter that they do not sell, but he would have his technician look at it just the same. It turns out that the dashboard was compromised with water. I use the scooter outside to travel to various stores, and apparently rain had shorted out a PC board. He spent quite a bit of time on the scooter and also locating the parts from the factory only to discover that the part I needed cost more than the entire unit. The bill for all this service was just $40! When I get another unit, this is the shop Im coming to for any repair.