I am so grateful to have found Midwest Mobility!!
Geoff, the owner, was amazing! I went in with my mom looking for a power wheelchair for myself and never felt pressured into buying anything. I found the chair I wanted on my first visit but wasn’t ready to make my purchase at that time. Geoff let me know that I can come in as often as I needed, if I wanted to test drive it again or had any further questions. He even took the time to show me how to lift different power chairs using a power lift. He did this knowing I wasn’t ready to buy that day, which I truly appreciated.
Geoff showed me how to work the wheelchair until I was confident using it, answered all my questions and listened to my concerns (since this was my first power chair), and helped my mom and I see how the chair would fit in our trunk. All this helped me feel confident in the decision to purchase the chair by my third visit.
I felt Geoff genuinely cared about me as a person and that after my purchase I would be well taken care of as a longtime customer. As a recent ambulatory wheelchair user, it was emotionally difficult accepting that I needed a power wheelchair, so I truly appreciated his patience and how comfortable he made me feel throughout the entire experience. After he helped us load the chair into our car, I had to give him a great big hug because he was just so wonderful.
I look forward to visiting again once I’m ready to buy some accessories for my chair.
I would definitely, without a doubt, recommend this place to anyone!